The DynaTag platform, the websites www.dynatag.com and www.dynatag.ch, as well as the webshops shop.dynatag.ch, shop.dynatag.com and dynatag.shop are operated and managed by DynaTag AG, Zurich, Switzerland.

Protecting your personal data and ensuring data security is a key priority for us. This Privacy Policy explains how we collect, process and protect personal data when you visit our websites, purchase our products or use our services.

1. Company information

Controller:
DynaTag AG
c/o Domizilagentur GmbH
Badenerstrasse 580
8048 Zurich, Switzerland
Email: support@dynatag.com

2. Data we collect

a) Data provided by you

• Name and surname
• Billing and delivery address
• Telephone number
• Email address
• Payment data (via Stripe, PayPal or TWINT)
• Support requests, reviews or newsletter subscriptions

b) Automatically collected data

• IP address, device type, browser and operating system
• Date, time and source of access
• Cookies and similar technologies
• Usage and analytics data (e.g. Google Analytics)
• Connections to external services (e.g. Google Fonts)

3. Legal basis for processing

Personal data is processed in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

4. Purpose of data processing

• Order processing and delivery
• Customer support and communication
• Sending transactional or informational emails
• Fraud prevention and system security
• Website analysis and optimisation
• Compliance with legal obligations

5. Cookies and tracking

We use cookies and similar technologies to ensure functionality, analyse usage and enable marketing activities where consent has been given. Cookie preferences can be managed via your browser or the cookie settings on our websites.

6. Data sharing

We do not sell personal data. Data may be shared only with:

• Payment service providers (e.g. Stripe, PayPal, TWINT)
• Shipping providers
• Analytics and marketing services (with consent)
• Authorities where legally required

7. Data security

• SSL encryption (HTTPS)
• Secure payment interfaces
• Access controls and firewalls
• Regular backups and monitoring

8. Your rights

You have the right to access, correct or delete your personal data, restrict processing, object to processing and withdraw consent at any time. Requests can be sent to support@dynatag.com.

9. Contact

DynaTag AG
c/o Domizilagentur GmbH
Badenerstrasse 580
8048 Zurich, Switzerland